3 Things to Look Out for While Booking Your Bus Ticket Online

Traveling by bus comes with its own dose of fun. There is a certain childlike excitement that takes over when you step inside a bus and take a seat, ready to enjoy the ride and soak in the views outside the bus window. But in order for you to enjoy the bus ride, you will need to first purchase a ticket.

Over time and with the advancements in technology, we have come a long way and are slowly yet surely making the switch from the traditional method of visiting a ticket counter to purchase a bus ticket to buying a bus ticket online from anywhere and at any time.

Whether you are new to the world of buying a bus ticket online or have been a regular customer since a while, there are some things you should keep in mind about online booking. These pointers can help your entire experience of travelling by bus through online booking and make it more fulfilling.

Things to Keep in Mind While Booking Bus Ticket Online

Check if the bus is providing add-ons.

Such online portals tend to offer add-ons when you are booking your bus ticket online. Such add-ons include choosing your own seat, meal boxes (for long journeys), extra space etc. Such add-ons make the journey more comfortable, especially when you are on the road for long hours. You will miss out on such add-ons if you were to book your bus ticket in the traditional way.

Check if you can track the bus.

Are you running late or just want to know how long it will take to reach your destination? While booking your bus ticket online, check if there is an option to track your bus.

This will help you plan your journey in a better way. Knowing when the bus is going to arrive at the pick-up, knowing your exact location in case you want to update someone else or just want to know how long it takes to reach your destination.

Check if there is an option of going cashless.

Don’t have an exact change to pay for your ticket? Should have thought about a cashless option! Given the technological advancements, most buses and other forms of public transportation offer cashless options but it is always best to check and confirm that while booking your bus ticket online. Going digital and traveling cashless is the future of traveling and just makes everything so much more convenient and quicker.

Benefits of Online Ticketing

Easy Tracking for Your Past and Future Bookings.

When you buy a bus ticket online through a mobile app or a website, you can keep a track of all your bookings. Your profile on the portal should include a separate category that lists down all your reservations – past and future. A notification feature will also enable you to remember your bookings so that you don’t miss boarding the bus.

Booking Add-ons.

Add-ons can make your bus trip so much more enjoyable. If you are to book a bus ticket in the traditional way, i.e. by physically approaching a ticket counter to make your purchase, you will lose out on the opportunity to include additionals such as special discounts and offers, free wi-fi, extra amenities, etc. When you book a bus ticket online, you can actually avail such offers that will make your bus ride more comfortable and enjoyable.

booking bus ticket with a credit card.
Source: Burst.

Great Customer Service.

Taking the online route comes with the added benefit of enjoying personalized customer service. You will be provided with one-on-one care and attention to any query or doubt or problem that you may be facing. You can get in touch with customer service through email or a toll-free number. Efficient and proactive customer service will always be appreciated and helps to secure a loyal customer base.

You Can Book Tickets Anytime.

No need to worry about operating hours when it comes to booking bus tickets online. Whether it is 12 pm or 12 am, you can book a bus ticket online at any time of the day. Since everything is online, the entire process is automated and does not require manual labour to process and confirm the bus ticket.

Available with All the Perks.

One of the biggest advantages is that these online portals partner with different brands and offer incredible discounts, deals and offers to those buying their bus ticket online. If you have a coupon or a promo code, you must just buy your bus ticket online at a discounted price!


Online ticketing is beneficial and convenient for one and all. When you switch to buying your bus ticket online, you equip yourself with the ability to travel with ease since everything exists on your phone.

Also, booking it is literally at your fingertips. Just with a little google search, you can find a platform to book bus tickets online conveniently. Are you planning to travel by bus around Malaysia? Use the keyword ‘tiket bas online‘ for easy booking!

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